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Frequently Asked Questions

Quick answers to common questions

How accurate are your predictions?

Our AI algorithms maintain an overall win rate of 78% across all sports. Accuracy varies by sport and prediction type, with our most reliable predictions typically for major football leagues.

What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, American Express) via Stripe, PayPal, and Mobile Money for African users through Flutterwave.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you won't be charged again.

Do you offer refunds?

We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 7 days, contact our support team for a full refund.

How do I get notifications for new predictions?

You can enable email and/or SMS notifications in your account settings. Gold and Platinum subscribers receive priority notifications for new predictions.

What sports do you cover?

We cover football, basketball, tennis, American football, hockey, and baseball. Our coverage includes major leagues and tournaments worldwide.

Technical Support

Having issues with the website, payments, or account access? Our technical team is available 24/7 to help resolve any technical problems.

Prediction Questions

Questions about specific predictions, sports coverage, or how to interpret our analysis? Our prediction experts can provide detailed explanations.

Account & Billing

Need help with subscription management, billing issues, or account settings? Our billing specialists can assist with all payment-related inquiries.